Join Our Team: Operations Analyst Vacancy at UNDP for 2025—Apply Now!
- Job Identification: 26273
- Apply Before: 05/23/2025, 05:59 AM
- Job Schedule: Full time
- Locations: New York, United States
- Grade: P2
- Vacancy Type: Fixed Term
- Practice Area: Management
We’re thrilled to announce an opening for an Operations Analyst at UNDP for 2025. This is your chance to make a real difference in sustainable development. Join our passionate team and apply today to help create positive change. Under the overall guidance and supervision of the Ombudsman, and working closely with the Deputy Ombudsman, the Operations Analyst provides overall support and advisory services to the Office of the Ombudsman on matters related to budget, finance, human resources management, data analysis and communications.
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Responsibilities
Ensure effective administrative services
- Oversee all matters, as delegated and required by the Ombudsman, pertaining to the administration and effective functioning of the Office.
- Regularly review organizations’ policies and guidelines for modifications or updates and bring these to the attention of the Ombudsman and personnel.
- Serve as focal point for organizational reviews
Ensure strategy, budget and financial services
- Contribute to the preparation of the office strategy and implementation plans from an operational perspective.
- Provides advice and guidance to the Ombudsman and the personnel on budgetary and financial procedures.
- Facilitate the preparation of an integrated workplan (IWP) and annual quarterly budget.
Provide effective human resources services
- Advice the Ombudsman and guides the personnel on HR policies, rules, regulations, procedures and other related matters.
- Drafts vacancy announcements for positions for review by the Ombudsman and coordinates on job and consultancy management.
- Ensures timely and efficient recruitment processes – screening of applicants, coordinates interview schedules and technical assessments, liaises with candidates in the various stages of the recruitment process.
Manage communications, strategy support and workflow
- Manage communication flow in the office ensuring timely responses to incoming and outgoing correspondence, emails and telephone calls.
- Under the supervision of the Deputy Ombudsman, supports communication with visitors, case intake and other related matters as required.
- Communicates routine and non-routine information pertaining to the work of the team.
Facilitation of knowledge building and management
- Actively contributes to knowledge networks and communities of practice.
- Demonstrate leadership in embracing and implementing Digital Transformation internal office processes.
- Organization of specialized trainings for protocol and administrative I logistic functions.
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Requirements
Education:
- Advanced University Degree (master’s degree or equivalent) in Business or Public Administration, Finance, Accounting, Law or any other related field is required. OR
- A first level university degree (bachelor’s degree) in the areas mentioned above in combination with two additional years of qualifying experience will be given due consideration in lieu of the advanced university degree.
Experience:
- Minimum of 2 years (with master’s degree) or 4 years (with bachelor’s degree) of relevant experience in administration or operations is required.
- Experience in a field related to the work of the Office of the Ombudsman is an asset.
- Experience in the usage of computers office software packages (MS Word, Excel, etc.) and web-based management systems such as ERP is required.
- Knowledge of integrated management information systems is required.
- Previous experience with Quantum or other ERP systems such as Atlas is a strong asset.
- In-depth knowledge of UN operational policies and procedures is desired.
- Demonstrated abilities in organizational planning including strategy planning and prioritizing skills and abilities is desired.
- Demonstrated abilities in high sense of confidentiality, initiative and good judgement is desired.
- Proven experience to work effectively with people of different national and cultural background is an advantage.
- Demonstrated ability to work in a team environment to achieve common goals and to provide guidance to other support staff is desired.
Language:
- Fluency in English is required.
