Volunteering
UN Volunteers Hiring Operations Associate for VSC Operations Support in Bonn, Germany
UN Volunteers Hiring Operations Associate for VSC Operations Support in Bonn, Germany
- Job Identification: 24756
- Apply Before: 03/31/2025, 05:59 AM
- Job Schedule: Full time
- Location: Bonn, Germany
- Agency: UN Volunteers
- Grade: G6
- Vacancy Type: Fixed Term
- Practice Area: Management
- Required Languages: English
- Mobility required: no mobility required
UN Volunteers is recruiting an Operations Associate for VSC Operations Support in Bonn, Germany, for 2025. This position is essential for enhancing operational efficiency and providing support to various programs, contributing to the UN’s mission of promoting peace, development, and human rights globally.
The Operations Associate, VSC Operations Support works in close collaboration with relevant sections in the UNV headquarter, regional offices and field units to exchange information and ensure consistent service delivery. He/she assists in enhancing the skills and knowledge of the VSC team through capacity building and training, while supporting the transition to a fully digital VSC ecosystem.
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Responsibilities
- Support the implementation of the Volunteer Services Centre operational strategies.
- Provides support for effective operational, administrative, and financial control in the office.
- Ensures VSC-relevant knowledge and training gaps are closed.
- Contribute to the operations strategy and the efficiency agenda for VSC as part of the UNV mobilization cycle.
- Provide Administrative Support to the Section focusing on the achievement of various objectives.
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Requirements
Education:
- Secondary education is required;
- University Degree in Business or Public Administration, Management or equivalent field will be given due consideration, but it is not a distinct requirement;
- Certification in Design Thinking, User Experience (UX) Design, BPMN Process Design, LEAN, Six Sigma or similar relevant fields is desirable.
Experience:
- Minimum of 6 years (with High school diploma) or 3 years (with bachelor’s degree) of working experience in administration, operations, business process improvement, capacity building at the national or international level;
- Experience at the national or international level in creating SOPs, user-handbooks and operational training-material, video guided-support, process communication is desirable.
- Previous administrative/operations support experience is an asset;
- Knowledge about the use of content management systems is an asset;
- Experience in the usage of computers and office software packages (MS Word, Excel, Powerpoint, Sharepoint, etc.) is required;
- Experience in the use of an operational support systems, e.g. ERP systems, such as ATLAS, Quantum or UMOJA or in handling of similar web-based management systems is an asset;
- Fluency in English is required.
