Exciting Opportunity: Join the United Nations as an Assistant. Apply!
- Job Opening ID: 258686
- Job Network : Information and Telecommunication Technology
- Job Family : Telecommunications Technology
- Category and Level : General Service and Related Categories, G-6
- Duty Station : VIENNA
- Department/Office : United Nations Office at Vienna
- Deadline : Jun 24, 2025
The United Nations is looking for a motivated Assistant to support its mission. This role involves coordinating initiatives, enhancing communication, and fostering collaboration across departments, contributing to global peace and development efforts. This position is located in Service Design and Provisioning Team (SDP), Information Technology Service (ITS), Division for Management (DM), United Nations Office at Vienna /United Nations Office on Drugs and Crime (UNOV/UNODC), in Vienna, Austria. The incumbent will work under the direct supervision of the Senior Information Technology Assistant leading the Service Design and Provisioning Team (SDP) and the overall supervision of the Service Delivery Officer in the Office of the Chief, ITS.
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Responsibilities
- Act as ITS focal point for official mobile telephony for users, providers, Vienna Based Organisations (VBOs) and for procurement to ensure optimal technical operation and support, including the distribution and support of services and devices.
- Monitor users’ consumption and analyse market developments in order to implement changes to mobile plan for voice, data and roaming.
- Coordinate transition to new providers.
- Maintain and update databases related to telecommunication inventory and billing.
- Maintain and update databases related to telecommunication tasks (Inventory, Central Registry, etc.).
- Distribute work assignments and monitor progress. Liaise with other areas of ITS to facilitate completion of service requests.
- Coordinate clearances related to telecommunication issues.
- Assist in guiding the team when needed
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Requirements
- High school diploma or equivalent is required.
- A minimum of seven years of progressively responsible experience in office automation related functions including software, local area networks, hardware/software configuration and troubleshooting as well as telecommunications related equipment and matters is required.
- The minimum number of years of relevant experience is reduced to five for candidates who possess a first-level university degree or higher.
- Solid knowledge and experience of working with videoconferencing devices is required.
- Work experience in providing mobile communications services and support is required.
