ICT Officer Vacancy Available At IOM In Washington DC, United States Of America. Apply Today!

UN Jobs Admin May 21, 2024

3 minutes read

ICT Officer Vacancy Available At IOM In Washington DC, United States Of America. Apply Today!

Page Contents

Program Details

Position Title : ICT Officer
Duty Station : Washington DC, United States of America
Classification : Professional Staff, Grade P3
Type of Appointment : Fixed term, one year with possibility of extension
Estimated Start Date : As soon as possible
Closing Date : 03 June 2024

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Program Overview

This IOM role will coordinate and support the implementation and standardization of Information and Communication Technology (ICT) activities in the Country office. It will participate in aligning the technological resources with the organizational and operational goals to ensure compliance with National Institute of Standards and Technology (NIST). The appointee will actively engage in the development and execution of ICT related projects, develop, and implement ICT business continuity and disaster recovery plans. The incumbent will supervise the ICT Team and build relationships with key stakeholders, including in humanitarian emergencies.

Core Functions / Responsibilities:

ICT Unit Management and Team Support

Manage ICT resource use within the Unit to support the Country Office and USRAP
operational needs.
Support the alignment of ICT Unit’s activities with the broader organizational strategy and NIST
compliance requirements.
Supervise the ICT Team and conduct effective performance management and promote a
cooperative work environment.
Support ICT Business Relationship Management
Coordinate with HQ, Regional, Country Office leadership and Project Managers to understand
their needs.
Support in translating business challenges into practical ICT solutions to ensure the efficient
functioning of CO operations.
Represent IOM in discussions and initiatives with external stakeholders including UN country
ICT working groups.
Manage and Coordinate ICT Operations and Services
Manage and coordinate the ICT operations and services to align with Country Office and
USRAP/RSC programme goals and priorities and in compliance with established Service level
Agreements (SLAs).
Provide technical, strategic and tactical planning, organization, direction and reporting through
monitoring and evaluating of USRAP/RSC ICT project progress and provide accurate and timely
reports to management.
Facilitate the implementation of modern workspace solutions in the Country Office to enhance
employee digital experience.
Identify and assess areas for improvement in ICT infrastructure and solutions and advise
management in implementing these improvements.
Support the efficient procurement and provision of ICT-related equipment, supplies, and
services to meet business requirements.
Implementation of Country Office Cyber Security Program
Respond promptly to information security incidents, mitigate risks, and escalate complex
issues to the relevant specialist teams/units for resolution.
Oversee the information management, technology, and security operations in line with
USRAP/RSC business requirements and organizational strategy in close consultation with
USRAP Information System Owner and the central ICT Teams to ensure compliance with the
NIST framework and IOM security requirements.
Plan, coordinate, implement, and monitor compliance of NIST cybersecurity standards and
guidelines to ensure that any changes take place in a controlled and auditable manner,
including relevant ICT records and documentation.
Coordinate with the central ICT information security unit to support the roll out of cyber security
efforts.
Identify assets that require protection and implement the controls in the security and privacy
plans.
Document changes to planned control implementations based on the “as-implemented” state
of controls.
Data Management and Digital Innovation
Maintain data systems and analytic reports, ensuring data accuracy and insights to support
data-driven decision-making.
Support in the implementation and evaluation of digital innovation initiatives
Promote creativity and innovative digital solutions and adoption of technology to serve IOM
operations.

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Languages

For this position, fluency in English is required (oral and written).

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Required Competencies:

Values – all IOM staff members must abide by and demonstrate these five values:

Inclusion and respect for diversity: Respects and promotes individual and cultural
differences. Encourages diversity and inclusion.
Integrity and transparency: Maintains high ethical standards and acts in a manner
consistent with organizational principles/rules and standards of conduct.
Professionalism: Demonstrates ability to work in a composed, competent and committed
manner and exercises careful judgment in meeting day-to-day challenges.
Courage: Demonstrates willingness to take a stand on issues of importance.
Empathy: Shows compassion for others, makes people feel safe, respected and fairly
treated.